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SKWM-Veranstaltung: Managing Perception in Difficult Dialogues

23. September 2026 | 17:30 - 19:00
SKWM - Schweizer Kammer für Wirtschaftsmediation

Der Verband Mediation und die SKWM Fachgruppe ZNO (Zentral-, Nordwest- und Ostschweiz) laden ein zur kostenlosen Veranstaltung:

Managing Perception in Difficult Dialogues

Online Webinar with Milton Bennet
For mediators and people working in intercultural context

Datum: Mittwoch, 23. September 2026, 17.30 bis 19.00 Uhr


Difficult dialogues include conflict mediation and various instances of intercultural/ethnic communication where there are consequential differences in principles and/or power. Interlocuters in those circumstances frequently attribute differences in perception to the bad character, low intelligence, or defective philosophy of the other party; therefore, facilitation of dialogue in these cases necessitates an active management of perceptual processes. This session demonstrates an effective strategy for doing that, drawing on the classic distinction from General Semantics of Description, Inference, Judgement and the derived training exercise in Intercultural Communication of Description, Interpretation, Evaluation (DIE). Participants will acquire techniques for unobtrusively introducing this perceptual management tool into normal facilitation.

In addition to his Ph.D. in Intercultural Communication, Milton J. Bennett has a two-year MA in psycholinguistics, where he was schooled in General Semantics and human perception theory. In his ensuing academic and consulting career, he has conducted numerous facilitator training programs, including nearly 20 years of guiding the facilitation of Intercultural Communication Workshops and recent work with the South African group, Conflict Dynamics. Back in the day, he was the co-creator of the DIE exercise.


Nutzen Sie diese Gelegenheit, um Ihre Fähigkeiten zu erweitern! Weitere Details und Anmeldelink auf der Webseite des SKWM.

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